CompuCom Recognized for Service Excellence January 5, 2009. For the fourth year in a row, CompuCom was recognized with the Achievement in Customer Excellence (ACE) award from CustomerSat, a leader in measuring customer satisfaction and loyalty. This award certifies, acknowledges, and celebrates outstanding achievement in customer satisfaction. A combination of customer satisfaction mean scores and top-box rating percentages maintained during the year are used to qualify performance. The ACE Award is a distinct honor, which demonstrates our rigorous application of customer feedback processes and outstanding performance as measured by those processes. Congratulations to our associates in the Service Desk organization and all our delivery teams serving our clients! For more information, visit the CustomerSat Web site.